Industry: HospitalityLocation: United Kingdom
The client is a hospitality company managing several boutique hotels around the UK and Europe. They provide accommodation and facility services to people travelling for leisure purposes.
The management cited seasonal revenue generation as a key challenge and expressed longer-term concerns about the changing hospitality environment.
The business was in need of innovative solutions, and existing processes needed streamlining. In addition, uneven revenues reflected fluctuations in seasonal demand, while COVID-19 has adversely impacted the sector at large.